I’ve offered my support to the Keep Me Posted campaign, which campaigns for people to receive paper bills and statements from companies without charge. It is important that my constituents are able to choose how they receive important financial information from service providers, including banks and utility companies.
Moreover, in many areas of my constituency broadband access and uptake is below the national average for Scotland. Whilst the Scottish Government is working to improve digital literacy and provide superfast broadband, the option for paper bills and statements should remain available and there should be no financial penalty attached to receiving paper statements, particularly for elderly and vulnerable people.